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Let's talk energy.
Individual, business or job seeker: our teams will reply. Head office open from 8am to 6pm.
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Head office4780 Rue Pierre Loti, Bonanjo, Douala, Cameroon
Switchboard+237 233 424 405
Customer service+237 650 66 64 25
Emailinfo@neptune-oil.com
Careersrecrutement@neptune-oil.com
FAQ
Frequently asked questions
What are your opening hours?
Our head office is open from 8am to 6pm. Station hours vary: call customer service on +237 650 66 64 25 for a specific station.
Which payment methods do you accept?
Neptune Card, cash, bank transfer and cheque.
How do I place and track an order?
Contact our sales team by phone or email. Delivery times depend on your location and the quantity ordered.
Can I change or cancel an order?
Yes, through customer service, subject to certain conditions.
Which products do you offer?
Petrol, diesel, fuel oil, gas oil, cooking gas and lubricants. For businesses: bitumen, specialty products and marine bunkering.