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Home / Terms of use

Terms of use

These terms govern the use of the neptune-oil.com website. By browsing the website, you accept them.

Last updated : October 11, 2026

On this page

  1. Purpose
  2. Access to the website
  3. Published information
  4. Neptune Card and business offers
  5. Proper use
  6. Intellectual property
  7. External links
  8. Liability
  9. Personal data and cookies
  10. Governing law
  11. Contact

Legal information

  • Legal notice
  • Privacy policy
  • Cookie policy
  • Terms of use

01 Purpose

The website presents Neptune Oil, its service stations, products and services (fuel, gas, lubricants, Maïthé, Neptune Card, business offers) and lets you contact us.

02 Access to the website

The website is free to access, excluding connection costs. We may interrupt it for maintenance or in case of force majeure, without any right to compensation.

03 Published information

We take care to keep information accurate; it remains indicative:

  • the station map and addresses are provided as a guide; opening hours and services may vary by station;
  • offers and promotions apply under the conditions and periods announced at the station;
  • the figures shown (volumes, fleet, network) reflect the latest available data.

If in doubt, contact customer service on +237 650 66 64 25.

04 Neptune Card and business offers

Subscription to and use of the Neptune Card, as well as sales to businesses, are governed by their own contractual terms, provided at subscription or with the quote.

05 Proper use

  • do not interfere with the operation or security of the website;
  • do not extract the website’s content or data by automated means;
  • provide accurate information in forms.

06 Intellectual property

The website’s content and trademarks are protected. See the legal notice.

07 External links

The website contains links to third-party services (Google Maps, social networks). We are not responsible for their content or practices.

08 Liability

Neptune Oil cannot be held liable for indirect damage arising from use of the website, temporary unavailability or the use of indicative information.

09 Personal data and cookies

See the privacy policy and the cookie policy.

10 Governing law

These terms are governed by Cameroonian law. Failing an amicable agreement, any dispute falls under the competent courts of Douala.

11 Contact

info@neptune-oil.com · +237 233 424 405 · 4780 Rue Pierre Loti, Bonanjo, Douala, Cameroon

Neptune Oil

Independent Cameroonian company importing, distributing and trading refined petroleum products since 2009.

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